here to help

Customer support

  • Shipping policy

    Enjoy complimentary shipping on all orders of $35 or more. For purchases below this amount, a nominal shipping fee of $5.99 applies.

    How long will it take to receive my order?

    Every order is meticulously packaged and dispatched directly from our esteemed brands. We ensure they process the order and initiate shipping within three days.

    How do I track my order?

    After your order is dispatched, we'll send you an email containing tracking details.

    Do you ship internationally?

    We currently do not offer international shipping.

  • Return & exchange Policy

    We genuinely want you to love your purchase! In the rare event that you're not completely satisfied or encounter an issue, rest assured we accept returns within a 30-day window.

    How do I request a return?

    Click here to initiate a return request. The brand will directly receive and process your submission.

    Are items labeled FINAL SALE items eligible for return?

    While FINAL SALE items are not eligible for return, your satisfaction is paramount to us. Please reach out to our customer service team at for assistance or any concerns.

    Can I opt for an exchange?

    We currently do not offer exchanges, but we're here to help with any other concerns you might have.

How do I access my account?

Log into your account by selection the profile icon in the navigation or by clicking here.

Do you offer any financing or payment plans?

We do not provide financing or payment plan options at this time.

How does the loyalty program work?

Joining is easy and free! Simply enter your email address, create a password, and you'll be on your way to earning points with every purchase. For every dollar you spend, you'll earn 1 Kewl Pt. When you're ready, cash in your points for cash back on future buys.

Click here for more information.

How can I sell my product on Kewl Street?

Click here to learn how to become one of our valued premier partners.

Do you have an affiliate or influencer program?

We'd love to hear from you and explore a partnership! Yes, we do have an affiliate and influencer program. Reach out to connect and discuss the possibilities.


Reach out directly at
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